Now the dust has settled on the weekend I’d like to reach out and thank you for your fantastic hospitality.
The entire weekend went off without a hitch and I’ve had numerous compliments from both the Directors here and our guests about the venue, food and (especially) the staff. Special praise was reserved to the waiting and bar staff, who were a delight and a credit to you and the hotel.
Please can you pass on my (and ours as a company’s) thanks for everyone’s help and support. It was a brilliant weekend; our best yet in terms of feedback. And that wouldn’t have been possible without your efforts.
On behalf of everyone at Newcastle United Football Club, I would like to take this opportunity to thank you and your staff very much for looking after us so brilliantly during our stay at Aldwark Manor. I can’t compliment you and your staff enough for your hospitality and helpfulness, and we wouldn’t hesitate to stay at the hotel again in the future. Our sincere thanks again.
Unbelievable!! In a seriously fantastic way. We flew over for a wedding and booked here for 2 nights as the hotel looked really nice. And it is! but what you can’t see in pictures you can only appreciate once you stay here. The STAFF are AMAZING. The Hotel outdoes the pictures and you can’t imagine how chilled the atmosphere is.
We have never received service like this anywhere (and we travel a lot) it is like staying with family as the staff are so lovely and attentive, courteous and kind. Kim, Natalia, Jane et all. You are all superstars.
We booked a 2 night stay in one of the signature rooms. The service was excellent, the room had the WOW factor and was spotless. We opted for the meal package and were so impressed with the meal, we ordered chateaubriand the second night, this was equally tasty.
In short we made the right decision to stay at this hotel for our celebration weekend.
Superb room, very comfortable and lovely view over the estate. Stunning Art Deco bar and dining room. Sensational food, evening meal and breakfast. All staff are warm and welcoming.
Special mention for Richard in the restaurant, great advice with the wine list and first class service throughout, plus Joe and Tina at breakfast. Very friendly and attentive. The chef is first rate!
I can not give this hotel enough praise! Beautiful settings, food to die for and the friendliest staff I have ever met! Rooms are out of this world and have the most comfortable beds! I will be visiting again, brilliant from start to finish.
Having spent two weeks leading a residential training course I cannot endorse this venue highly enough. From the initial contact with Kim and Christophe to the assistance of Harry and the flexibility of all the front of house staff this was an outstanding customer experience. The food was exceptional and the personal touch from the catering and beverage team was 5 star.
A true gem of a stately hotel offering the best in relaxation and tranquillity.
We were very fortunate to be able to secure a booking with the Aldwark Manor House Hotel and the Peter Kay weekend experience. The whole weekend event will leave us with many great memories and unique experiences. Of course, the Peter Kay concert was excellent, which included a limo service, VIP access & private box to view the concert and plenty of bubbles on tap to further enhance the whole experience. A special thanks goes to Julie for looking after all of us at the event.
This package also included a wine tasting experience the following day at a local vineyard. We have never taken part in wine tasting before but we have to say, it was both extremely informative, great fun and lots of high-quality wines to sample. Oh! I forgot to mention this package also included excellent food (high tea, supper, evening dinner & breakfast) throughout our stay at Aldwark. All of the food was of excellent quality with great service from all the team at Aldwark.
We would highly recommend to anyone similar events at Aldwark Manor House in the future. You will not be disappointed.
I honestly do not know where to start, and thank you doesn’t seem quite enough.
From our first conversation you have been incredibly helpful, genuine and professional! The event was a massive success, but that is largely down to you and your team.
The bar staff, Harry, our evening event’s team, the receptionist’s, honestly everyone has been exceptional, your service has been great!
Please, please, PLEASE pass this note of gratitude along to the whole team that helped make the event a success, we appreciate the countless espressos made, the late nights, the FANTASTIC food and the hard work you’ve all put in.
I am almost certain this will not be the last time our paths cross and I think some of the team will be enjoying a personal stay in the near future.
It was our honour to receive the second place prize in the competition from Aldwark Manor to see Take That & Olly Murs at the First Direct arena in Leeds. The concert was spectacular, the hospitality was superb, and the whole experience was unforgettable. Thank you so much for making it happen and for this incredible experience.
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